What is an eMSP? Your charging provider

Why the eMSP matters to you

The eMSP is in practice your contract partner for charging: it provides the app or charging card that you use at thousands of stations — and issues the invoice at the end.

1. Definition: an eMSP is a "charging provider"

E-Mobility Service Provider , kurz eMSP (auch EMP — E-Mobility Provider — or MBS — Mobile Billing Provider —) is the so-called charging provider. It enables its customers to charge at the stations of other operators (CPOs) under contractually defined tariffs.

The number of stations an eMSP can offer its customers depends on how many operators it has concluded access agreements (roaming) with. An eMSP is typically not an operator of its own hardware — it provides the digital interface: access, tariff and billing.

2. What an eMSP does for you

A company can by the way be both a CPO and an eMSP at the same time — that is why grid operators, for example, also offer their own cards (more on this under CPO and eMSP compared).

3. How roaming works technically

Roaming is the connecting layer between your eMSP contract and the CPO at whose station you are charging. The processing runs through roaming platforms and standardized interfaces — technically via the Open Charge Point Interface (OCPI). (Distinction: OCPP vs. OCPI.)

When a charging session starts, it typically works like this:

  1. You identify yourself with a card, app or plug & charge — your authorization resides in your eMSP's system
  2. The request travels via the roaming platform to the CPO that operates the column
  3. The CPO permits the charging session and reports back progress, consumption and end
  4. In the end, eMSP, platform and CPO settle via a clearing house; you see the charging session on your eMSP invoice

.The principle is simple.

4. Well-known eMSPs in Germany

You will probably already know these examples from our charging card comparisons . As of: 09/2026:

Label: this content was created with AI
eMSP What makes it special
ADAC e-Charge Cooperation with EnBW and others, benefits for ADAC members, > 500,000 charging points
Arval pulse (Aral) Fuel-station integration, large network in Germany
CHARGE NOW (DCS) Largest open network in core Europe with 942,000 charging options (AUTO BILD 2026)
Elli (VW-Konzern) Cross-brand (open to all), > 800,000 charging points in Europe, Charge&FuelCard
EnBW mobility+ Market leader in Germany, own fast-charging network "HyperNetz", > 800,000 charging points in 17 countries
EWE Go Cheapest charging tariff according to AUTO BILD 2026, very clear pricing model
GreenFlux B2B roaming platform, 1.2 million charging points, peer-to-peer connections
has·to·be B2B roaming platform (eMSP.OPERATION), access to ~90 % of the European charging infrastructure
IONITY OEM joint venture (BMW, Ford, Hyundai, Mercedes, VW), HPC up to 350 kW at motorways, > 4,800 HPC points in 24 countries
Maingau Energie (EinfachStromLaden) Competitive tariffs, coupled to electricity contract, best app usability (AUTO BILD)
Mercedes me Charge / BMW Charging OEM-specific, deeply integrated into the vehicle system, plug & charge
Monta B2B/B2C platform, focus on fleet management, API-based
Octopus Electroverse Cheap off-peak tariffs, smart charging, focus UK/Germany
Plugsurfing Cheap tariffs, charging card/chip required, discounts at partner CPOs
Shell Recharge Ex-NewMotion, > 600,000 charging points in Europe, loyalty program "ClubSmart"
Tesla Supercharger 16,000 HPC points in core Europe, increasingly open to non-Tesla, very reliable
Electra Fast-charging pioneer in France/Belgium, full-fledged eMSP as of 06/2026, 800,000 charging points, up to 400 kW, no roaming surcharges
eFlux 1.5 million charging points, no roaming transaction fees, peer-to-peer roaming
DKV Mobility Focus on fleets & business, MultiTankCard integration
E.ON Drive Utility major offering, broad European roaming

5. Pricing logic: what the eMSP adds on top of the tariff

What you pay at the charging point is rarely the bare electricity price of the CPO. The eMSP price is typically made up of:

AFIR regulation: no discrimination

Die EU-Verordnung AFIR requires operators to ensure that price differences between ad-hoc payment and eMSP tariffs must be objectively justified — transparent, traceable and non-discriminatory. Also, cross-border e-roaming may no longer cost a premium on top.

In practice this means: if the ad-hoc price at the charging point is clearly above your eMSP tariff, this is a deliberate pricing decision by the eMSP — not an accident you can "bypass".

see charging costs at a glance for what ad-hoc, subscription, standing fees and roaming surcharges typically amount to.

6. CPO vs. eMSP: briefly at a glance again

Question CPO answers eMSP answers
"Who operates this station?" That's me (the CPO) not my area
"Why won't it charge?" I handle fault elimination I forward your request to the CPO, you get the answer from me
"What does the charging stop cost?" the ad-hoc price your eMSP tariff (roaming + subscription where applicable)
"Who sends the invoice?" not me me
"Why do I find this station in my app?" I provide the data I display it in the app

7. What this concretely means for you

💳

One invoice instead of dozens

Through the eMSP contract, your thousands of charging stops are bundled into a single monthly invoice.

🌍

One contract, many networks

Roaming partnerships in the background turn one eMSP card into a card that is meant to work at thousands of stations.

📞

One support level

For faults, billing questions or complaints you have one contact person — not a dozen operators.

8. Further reading

CPO and eMSP compared (part 1 of the series) · What is OCPP? · charging cards and tariffs compared

LadeGuide checks which eMSP card in which network is the cheapest for you

CPO price, eMSP tariff, roaming surcharges — the app combines it all and calculates your cheaper option.

Learn more

Sources

  1. National Charging Point Infrastructure Management Office: glossary (CPO, EMP/eMSP, charging session)
  2. Next Mobility: CPOs and eMSPs: role clarification, interoperability and market logic through AFIR
  3. Bundesnetzagentur: public charging infrastructure — obligations and e-roaming